ADSL FAQs
1.0 Common Questions
2.0 Enternet
3.0 RASPPPoE
4.0 Networking
1.0 Common Questions
1.1 What is ADSL?
1.2 How do I find out if I can get ADSL?
1.3 How do I choose the best ISP and plan?
1.4 I've been told I'm on a "pair-gains"
line and can't get ADSL. What do I do?
1.5 I've been told I'm on a "RIM"
and can't get ADSL. What do I do?
1.6 What is a line filter?
1.7 What is a line splitter?
1.8 What is a Central Filter?
1.9 I have a Panasonic Cordless phone and
people can't hear me talking with ADSL on.
1.10 What's a CMUX?
1.11 What's a DSLAM?
1.12 What is VPI & VCI?
1.13 What is PPPoE?
1.14 What is PPPoA?
1.15 What is IPoA?
1.16 What is bridged Ethernet?
1.17 What is RFC1483?
1.18 Should I choose a bridged or routed
connection?
1.19 All of these terms are too confusing
what do I do?
1.20 Which modem should I get?
1.21 Which is better - USB, PCI or Ethernet
modems?
1.22 Do I have to buy a modem that the
ISP recommends?
1.23 When should I buy my modem?
1.24 How do I make my ADSL modem work with
my existing Router?
1.25 What's known about the Alcatel modems?
1.26 Can I turn my Speed Touch Home into
a Pro?
1.27 How do I configure my PC for ADSL?
1.28 Do I need any additional software
to connect to ADSL?
1.29 Which is better, Enternet or RASPPPoE?
1.30 Can ADSL work on Linux and FreeBSD?
1.31 How do I make it go faster?
1.32 I was promised 512 download speeds
but I'm lucky to get 50. Is there something wrong?
1.33 If I try file transfers or game serving
with other ADSL users it doesn't work. Why not?
1.34 How do I send a Fax via my ADSL service?
1.35 What is ADSL2/2+?
1.1 What is ADSL?
ADSL stands for Asymmetric Digital Subscriber Line. It is a Broadband
connection that works over an existing Phone line, yet still leaves
it available for normal analogue (voice) use. It has a few variations
that are still in the testing phases in Australia, but you may see
them referred to overseas as T1. T2 etc.
1.2 How do I find out if I can get ADSL?
Most ADSL providers have an on-line facility that lets you punch
in your phone number to check if services are available at your
exchange.
Telstra has one here
and other ISPs usually have something similar amongst their pricing
and signup web pages.
Although this is not a 100% guarantee that you can get ADSL as there
are still other factors that can get in the way, it's a start.
Some of the problems that this test will not always reveal is if
your line is on a "pair-gains" system or connected to
a "RIM".
1.3 How do I choose the best ISP and plan?
Whirlpool have setup www.broadbandchoice.com.au
which has a listing of most Broadband providers and a neat plan
finder along with discussion forums.
1.4 I've been told I'm on a "pair-gains"
line and can't get ADSL. What do I do?
Unfortunately there's not much you can do.
A pair-gains system is a digital switch that allows a bunch of
people to share a limited number of lines rather than having an
individual line (pair) per person all the way back to the exchange.
This allows, for example, 100 homes to share a 50 pair line. Pair-gains
systems are installed for all sorts of reasons such as a stopgap
as in the case of a street that is developed faster than expected
(or not expected), and/or a cost saving measure at the time, particularly
where there are physical difficulties with providing a larger cable.
Although they are an excellent means of providing adequate voice
services to an area quickly, it is not physically possible to connect
ADSL through a pair gains switch because the "pair" is
constantly switching plus the digital switching method would probably
conflict with the ADSL signal anyway.
There is a glimmmer of hope for some people: In some cases you
might have say a 30 pair cable going into an area and only 25 pairs
are being utilised for the pair gains system. What can happen here
is Telstra may be able to change your line over to one of the spare
5 pairs. This is called a "transposition" and will also
usually involve some creative joining at various places all the
way back to the telephone exchange. This possibility is investigated
automatically with any new ADSL connections so if you still get
the message eventually that you can't have ADSL due to a pair gains
system on your line then you're out of luck.
Getting a 2nd line is no guarantee that you won't just get another
pair-gain line either so there's really no solution other than changing
address.
A jointly funded venture by Telstra and the Commonwealth Government
called the Internet
Assistance Program has helped people get off pair gains systems,
and Senator Kate Lundy has a Website
for victims of pair-gains for those who want to add their voices.
1.5 I've been told I'm on a "RIM"
and can't get ADSL. What do I do?
A RIM is a "Remote Integrated Multiplexor" and is basically
a chunk of the main Telephone exchange broken off and moved closer
to an area. These are linked back to the main exchange with optic
fibre via a switching mechanism which, you guessed it, is digital
and won't work with ADSL because the CMUX needs to be connected
to copper lines (not fibre), and the cost and space limitations
of providing these inside RIMs has been prohibitive.
However, Telstra are developing a
mini-CMUX solution for RIMs, but at this stage there is no information
to hand about when this project will be in full swing or when it
will be completed. See Senator
Kate Lundy's site mentioned above to voice a complaint, and
the Internet
Assistance Program may also be able to help.
Update: Up to 60% of RIMS will not be capable of having
a "mini-mux" fitted. More
at Whirlpool.
1.6 What is a line filter?
A Line filter needs to be fitted on each telephone or other device
such as a fax machine, Foxtel
IQ box (which uses a phone line for pay per view & tends
to check in several times daily for firmware updates) or anything
else that uses the same line as the ADSL service. They can go anywhere
in between the socket and the phone itself but should not be
fitted in between the ADSL modem and socket.
Line Filters prevent you hearing the screeching and buzzing noises
that the ADSL modem makes, so you can use the line for normal voice
etc whilst on-line with ADSL.
They also prevent other devices like the Foxtel IQ box from interfering
with the ADSL signal. If you find your ADSL modem can't achieve
a "Line Sync" or drops out when the phone rings and other
strange behaviour, then one or more of your phones or other devices
is either not filtered or has an inadequate filter. (Some brands
are better than others in some situations).
Line Filters come in a few different shapes and sizes to suit different
situations including special models to fit wall phone sockets. I
stock Telequip Filters at my
online shop and have found problems with these brands to be
extremely rare.
Note:
Unused phone sockets (that don't have a device plugged into them)
do not need filters.
Line filters only work in one direction. If you fit them backwards
they won't work properly and can also interfere with the ADSL signal.
If you have two or more phones (or a phone and fax, or separate
answering machine etc) plugged into a double adapter into a single
socket then you can share a single filter by installing the fitler
in between the socket and double adapter.
1.7 What is a line splitter?
A Line Splitter is kind of an ambiguous term as it implies a
central position for the filter in a wiring system, but it actually
just splits a single socket and normal filters will still need
to be fitted on other sockets on the same line.
The Telequip
DSL008 at my online shop is a purpose built line splitter,
but a DIY splitter can be achieved with a normal Line Filter and
a Double Adaptor as follows -
Note: A second double adaptor can be fitted between the filter
and phone in the diagram above for several phones or other devices
to share one filter.
1.8 What is a Central Filter?
Some situations require that a filter is placed in a central
location in a building's wiring before it gets to any other devices.
These situations are -
when the ADSL line is also on a PABX service
where a mode 3 Alarm Socket for a back to base Alarm system is
present on the ADSL line
where any hardwired devices like ringers and antique phones exist
on the ADSL line
where there are more than four sockets in use using the ADSL line
on a premises (This one may be more economics than anything else,
but having too many filters in the system may adversely affect modem
performance.)
Central Filters are hard wired units that need to be installed
by ACMA licensed
technicians. Installation usually involves running a new cable
& socket from the Central Filter to the location of the ADSL
modem for its exclusive use.
Central filters cost anything from $30-50.00 and installation
can be anything from $1-200.00 depending on the difficulty of
the job.
See the Cabling page for a
diagram of a Central Filter setup.
Free Plug: I stock the Telequip brand of filters
at my
online shop. Check out the DSL019
central filter which has terminals for hard wiring and also RJ-11
ports.
1.9 I have a Panasonic
Cordless phone and people can't hear me talking with ADSL on.
This a common failing with many types of Panasonic
Cordless phones and certain brands of inline Filters, namely D-Link
10MF
& 10CF
filters.
Panasonic's recommendation is to use Telequip
(aka Telephone Equipment or "TE") or Digitor brand filters
but I have found several other brands like LI
Shin, Alcatel & C10 do the trick just fine. However,
in some rare cases it has been necessary to join 2 filters together
to get the necessary result and in some extremely rare cases (like
1 in 1000) it has been necessary to have a central filter installed
as no amount of tinkering with inline filters seems to be able
to get it perfect. I'm not sure why these anomolies come up sometimes
but I believe it to be a combination of factors like the phone,
line conditions, ADSL modem and so on that for some reason won't
work together properly in that particular circumstance. While
it's certainly worth trying the recommended inline filters first
as that will sort out nearly everyone first time and costs much
less, if you have no luck I'm yet to hear of a central filter
not curing the problem for even these rare ones.
I have Telequip Filters available at my
online shop and we can Express Post them to anywhere in Australia.
1.10 What's a CMUX?
A CMUX, "Customer Multiplexor" also known
as a DSLAM, is the physical device at the Telephone Exchange responsible
for inputting the digital ADSL signal into the copper line pair
that runs to your house.
The jumper block (where all the copper wires plug into) has an
input side and an output side and these are identical to look
at, so one of the most common faults that occur on new ADSL connections
is where these have been jumpered in reverse. This will allow
the voice part of the line to work perfectly but the ADSL modem
will not achieve a "line sync".
1.11 What's a DSLAM?
DSL Access Multiplexor. Same as a CMUX.
1.12 What is VPI &
VCI?
VPI (Virtual
Path Identifier) and VCI (Virtual
Channel Identifier) are technical terms that define the way
that data is transferred via ADSL connections.
These values need to be known when configuring an ADSL modem,
but the majority of ISPs use VPI of 8 and VCI of 35.
These are usually mentioned in the ISP's FAQs.
1.13 What is PPPoE?
PPPoE is the most common of several ADSL connection
types. PPPoE stands for Point-to-Point Protocol over Ethernet.
ie a PPP process similar to dial-up, but using Ethernet as the
vehicle rather than a dial-up modem. Just about any modem or Router
I can name supports PPPoE and also software applications like
Enternet, RASPPPoE & WinPoet.
1.14 What is PPPoA?
Point-to-Point Protocol over ATM (Asynchronous Transfer
Mode). Much the same as PPPoE as far as the end user is concerned,
but using the ATM interface type rather than Ethernet.
Most Routers with built-in ADSL modems have the option to use
a PPPoA connection type and handle all this for you.
James
Mollison's page goes into detail on these various protocols.
1.15 What is IPoA?
Internet Protocol over ATM (Asynchronous Transfer
Mode).
Also called "Classical IPoA" it is yet another ADSL
connection type sometimes referred to as a "routed"
connection.
People specifying this service from their ISP will need a Modem/Router
combo unit that can support it (most do). Those intending to utilise
a Linux Server or other Router, should ask for a Bridged service.
1.16 What is bridged
Ethernet?
Similar to IPoA but in this case will work with a
standard modem with another Router or Server behind it.
1.17 What is RFC1483?
RFC stands for a "Request For Comments"
and is made by the Internet Engineering Task Force where an Industry
Standard needs to be drafted for an Internet related issue. The
final version of the RFC becomes the standard and can't be altered.
(Although it can be superseded by a subsequent RFC). RFC1483 is
a standardising of the ATM (Asynchronous Transfer Mode) protocol.
More info at www.faqs.org.
1.18 Should I choose
a bridged or routed connection?
Some ISPs give the choice of a "bridged"
or "routed" connection and it basically comes down to
your choice of equipment -
Go for a bridged connection if you're planning to use the connection
with an existing Router or Server with a (bridged) modem, and
the routed connection if you plan to use an ADSL modem/router
combo unit. (Make sure that it supports IPoA first).
1.19 All of these terms
are too confusing what do I do?
The same as I do, which is basically try every option
in the modem (there's usually only a half dozen or so) until you
find one that works. :)
Sometimes trial & error is faster than trying to be scientific
about it.
An ISP's FAQs will usually contain details of authentication methods,
connection types and suggested modems to help work out which product
you should get in advance, and forums like www.whirlpool.net.au
are excellent places to find out if other people are using your
planned ISP & modem combination successfully and how they
went about it.
1.20 Which modem should
I get?
ADSL modems come with all manner of features to suit
various applications and price brackets. Try the Find-A-Router
tool to find and compare ADSL modems.
1.21 Which is better
- USB, PCI or Ethernet modems?
These days you'd be hard pressed to find an ADSL
modem that is just a modem so in many cases if you do need a basic
bridged modem you'll need to reconfigure
a modem/router product to do the job.
USB & PCI modems sometimes have driver issues
between operating systems and will also use resources on your
PC but other than that they're cheap as chips and may be all you
need if you only have one PC.
1.22 Do I have to buy
a modem that the ISP recommends?
Not at all.
ISPs sometimes provide a list of modems they have tested but they
may not necessarily have time or incentive to cover others. They
generally offer one or two models that you can purchase from them
when signing up that they will provide technical assistance for,
but be aware that often these same products are available elsewhere
or 2nd hand cheaper. There may also be cheaper alternate products
that will work fine, but in these cases you will be on your own
to obtain technical assistance to set it up. That being said,
ADSL protocols are fairly universal and a bit of trial & error
using the ISP's configuration details for a different product
will generally see you right in no time at all.
Some ISPs like Telstra sell a modem bundled into the signup fee
so you get one whether you want it or not. In these cases if the
bundled product is unsuitable, there's usually an option to upgrade
to a better (eg Ethernet) modem for a fairly good price, so this
may be the better way to go. The upgraded product may still not
be entirely suitable in itself but you'll be able to change it
to a standard bridge and plug it into a router of your choice
later, whereas a cheaper USB modem that comes with the base package
may be unusable for the ideal Network setup.
1.23 When should I buy my
modem?
I highly recommend waiting until you receive notification
from your ISP to say your service is active before you order your
modem because heaps of new connections fail.
When signing up with an ADSL ISP you'll be given
a pre-approval to say that ADSL is available at your exchange
and everything seems to be rosy, however this isn't any guarantee
and things regularly go wrong after this point. There may be a
fault on your line or not enough space for another connection
at the exchange. These may take weeks or months to fix, and in
some cases not possible to fix. There are also cases where your
phone line is through a different telephone carrier which will
prevent connection to some ISPs because of the physical impossibility
of connecting your line to the necessary ADSL equipment at the
exchange.
At the OzCableguy
online shop we use overnight couriers so you'll rarely be
waiting longer than a day for your order but if you want to order
your modem ahead of time anyway, at least leave it sealed up in
it's box until you get the official nod from your ISP that your
connection is live just in case you need to return the modem for
a refund. Customers hate buying stuff that has been opened or
has obvious signs of use so retailers don't like taking them back
in that sort of condition if they're not faulty.
1.24 How do I make
my ADSL modem work with my existing Router?
The majority of ADSL modems are actually Routers
with built-in modems that are configured as Routers by default.
To plug these into an existing or other Router, you'll first need
to configure them as a "bridges" which is just a fancy
name for switching off their routing features so they function
as standard modems. How to do this varies from product to product.
Some, like the Netgear DM602 & Billion 711CE just have a simple
tick box. Others have to be done from a Command Line or by uploading
a special config file (Alcatel ST530 & 510). Instructions
for the Alcatel Speed Touch Pro are here.
See also Router FAQ 3.6.
1.25 What's known about
the Alcatel modems?
The Alcatel Speed Touch series come in several
forms. The most common in Australia are the Home and the Pro,
and more recently the Speed Touch 530 & 510. There are also
some smatterings of the Speed Touch USB series known as the Stingray.
The older Speed Touch Homes & Pros are almost identical to
look at, the difference between them is the Homes need a software
Login client on a PC or a Router to make a connection, whereas
the Pro, like the new Speed Touch 530 & 510, is a Router
with a built-in ADSL modem.
More information about these modems can be found in my
Router Review section & the Speed
Touch Pro has it's own page for configuration issues.
1.26 Can I turn my
Speed Touch Home into a Pro?
Some of you may have heard some gossip going around
about a hack to do this, and yes I can verify that it does exist
and has been done. However, there is a flaw in the process that
will leave you in an extremely vulnerable position with all your
username and password details fully exposed for anyone to see.
Far better to purchase a modem/router that was designed and built
to do this or add a router to your existing standard Speed Touch
Home. The cost is negligible compared to the risk of the hack.
Recent changes to the Alcatel firmware may prevent this process
now (thankfully).
1.27 How do I configure
my PC for ADSL?
Unless you have a Router or Router with built-in
ADSL modem (in which case consult the product's manual), there
are a couple of different software login clients available to
allow a connection to ADSL. See the Enternet
or RASPPPoE pages,
depending on which client you would prefer. Windows XP & Mac
OSX have PPPoE clients for connecting to ADSL built into them.
RASPPPoE works better with ICS in most cases and its similarity
to dial-up networking will be of some comfort to many people.
1.28 Do I need any
additional software to connect to ADSL?
Not necessarily. The majority of available modems
also function as Routers which will take care of everything for
you without software but this may not always be entirely suitable
for the application and may require that the modem is "bridged"
and a software login client or different Router is employed.
For software login clients, I've covered Enternet
and RASPPPoE elsewhere
on the site, but there are also built-in PPPoE login clients into
Windows XP, Mac OSX and many Linux distributions.
1.29 Which is better,
Enternet or RASPPPoE?
Whichever works for you. I’ve had PCs that will only work with
one or the other, so don’t be too concerned if you can’t get one
of them working. It happens!
However, when it comes to ICS and
Win2K or XP, RASPPPoE is definitely
the better way to go for the adjusting
MSS option which doesn't work using Drtcp
with Enternet. This is not as much of a problem with win98 &
ME as DrTCP will support the change required to make it work with
Enternet.
RASPPPoE
doesn't have support for win95 or Macs.
1.30 Can ADSL work
on Linux and FreeBSD?
You betcha!
ADSL uses a PPPoE (Point to Point over Ethernet) connection.
All that is needed for Linux then, is a PPPoE login client. Most
recent distros have one included but Roaring
Penguin has one if you're stuck.
Checkout the BigPond
Broadband.Linux newsgroup to talk to other ADSL Linux users.
Becsta
has written a step by step guide.
Paul
Hoadley has a FreeBSD and BigPond ADSL walk through.
See also Daemon
News.
1.31 How do I make
it go faster?
See the downloads page.
1.32 I was promised
512 download speeds but I'm lucky to get 50. Is there something
wrong?
See the downloads page.
1.33 If I try file
transfers or game serving with other ADSL users it doesn't work.
Why not?
If you have a Speed Touch Pro, see the Speed
Touch Pro Page
1.34 How do I send
a Fax via my ADSL service?
Well, you can't. At least not in the normal manner.
Faxing requires an Analogue line with a dial tone. Whereas ADSL
is a digital service that piggy backs over your copper phone line
using it as a medium. It is entirely separate to the telephone
service and can't dial out or in as such.
The only option here is to either plug a 56k modem for this (it
can work on the same line at the same time with a line filter)
or use one of the many Internet to Fax services available. See
Google for more.
1.35 What is ADSL2/2+?
ADSL1 that we have now can go up to 8mbs up
to around 4.5km - 6km (depending on who you talk to) from the
Exchange.
ADSL2 is a variation on the current ADSL standard that
can go up to 12mbs up to around 7km from the Exchange.
ADSL2+ can go up to 24mbs within 1.5km of the Exchange
and about half that beyond that distance.
All modems available at my
online shop support ADSL2/2+ now and are still backwards compatible
with ADSL1.
2.0 Enternet
Update: Enternet is/was a software PPPoE client to connect
to ADSL. Routers with built-in PPPoE & PPPoA clients have
become the standard now but I'll leave this info here for historical
value.
2.1 How do I install Enternet?
2.2 How do I install Enternet on Macintosh?
2.3 Is there an update of Enternet for
BigPond users available for download?
2.4 I keep getting an error message "
failed on create device" when I try to install. What's
with that?
2.5 It says "no adapters bound to
tcp/ip...". What's that mean?
2.6 It froze up and I had to kill it with
ctrl,alt & delete. Now when I try to connect, it says I'm
already connected?
2.7 When I try to connect, it says "failed
to load tap".
2.8 When I try to connect, it keeps saying
"authentication error".
2.9 Whenever I open Internet Explorer
or Outlook Express, it says "no connection available. Click
connect or try again."
2.10 It lets me log in, but I can't access
anything.
2.11 It keeps launching continuously
at boot up.
2.12 It keeps telling me the Hard Drive's
full but I know it's not. What gives?
2.13 Are there any more FAQs for Enternet?
2.14 Can Internet Connection Sharing
work with Enternet? If so, how?
2.1 How do I install Enternet?
It's pretty straight forward once the CD is running. It starts
with a Macromedia Flash screen so if you don't have Flash installed
you'll get a weird error. You'll need to explore the CD to the
setup.exe if your CD drive is D drive, then double click My Computer
and explore to D:/Enternet and double click setup.exe.
Once you reboot, you'll have a new folder on your desktop. Open
it and select Create a new profile and follow your nose.
Do
not choose the option to update Internet Explorer. It is a
customised version which will configure outdated proxy details
and stop your browser from working.
2.2 How do I install Enternet on Macintosh?
Instructions for getting a Mac working with ADSL
are included on the Installation CD.
However, to summarise-
Run the installation CD and restart.
Go to Control Panels > TCP/IP.
Set to connect by "Enternet" (not Ethernet)
Using PPP
DNS 1.2.3.4 and suffix vic.bigpond.net.au
Close and save.
Double Click the NTS alias and create a profile
Click "connect" on the new profile you created and
away it'll go.
The only bug I've ever seen was a conflict on one particular
G3 running OS 8.6 with a Firewire extension. In this case, every
time I tried to connect, I'd get an error message about not having
chosen "Enternet" in the TCP/IP
setup. (Which I had) After disabling the Firewire plugin in the
Extension Manager, it worked perfectly.
Other identical systems have not had this problem, which is frustrating
and weird!
Check out MacBigPond
FAQ for more info about Macs with Broadband.
2.3 Is there an update of Enternet for
BigPond users available for download?
Yes. Version 1.4 is available for download from update-server.
Download either the zip or exe, depending on if you have Winzip
or not.
I strongly recommend this update, particularly for Win2K users
or if ICS is being used.
2.4 I keep getting an error message "
failed on create device" when I try to install. What's with
that?
If you get that error during installation it is usually caused
by another program running in the background at the time. (Cleansweep
will cause this particular error.) Cancel the installation and
end all nonessential tasks with ctrl, alt, del. The only ones
that must be running are Explorer and Systray. If you end
either of these, windows will crash.
2.5 It says "no adapters bound to tcp/ip...".
What's that mean?
If you get the error "no adapters bound to TCP/IP bla, bla, bla...",
check in your network properties that there is a TCP/IP stack
bound to the network card that the modem is plugged into. If there
is, reboot and try again.
2.6 It froze up and I had to kill it with
ctrl,alt & delete. Now when I try to connect, it says I'm
already connected?
Reboot to fix this.
Occasionally, Telstra's authentication server will not have released
your previous connection. You will need to ring technical support
on 133933 to get them to manually release it, otherwise it should
sort itself out after some time between 15 mins - 1 hour.
2.7 When I try to connect, it says "failed
to load tap".
If you get the "failed to load tap" error message,
go to connections > settings > advanced and change "filter driver"
to "protocol driver" and it'll go. 
2.8 When I try to connect, it keeps saying
"authentication error".
"Authentication error" means it doesn't recognise the
username and/or password. This is most commonly a result of not
putting the necessary @bigpond after your username. Occasionally
you may need to ring technical support for them to issue a new
password.
2.9 Whenever I open Internet Explorer or
Outlook Express, it says "no connection available. Click
connect or try again."
Versions of 98, may warn "no connection available. Work off-line
or try again". Click "try again" and it'll go. Updating the software
as mentioned above cures it 80% of the time.
If not, switch to RASPPPoE.
2.10 It lets me log in, but I can't access
anything.
If you use windows 98 & ME ICS,
you'll find that once ICS is enabled, you'll be able to login
but not be able to do anything. Do the update as
above or select "DHCP" instead of "private
API" in connections > settings > advanced.
2.11 It keeps launching continuously at
boot up.
If you're a Win2K or NT user, do NOT tick the box in "connections"
> "settings" to launch on windows start up in version 1.2 as supplied
on the Telstra CD. This has a nasty bug and will cause it to "loop"
and launch continuously, which you'll be unable to stop. Do
the update if you want that feature to work.
2.12 It keeps telling me the Hard Drive's
full but I know it's not. What gives?
Leprechaun
Anti Virus users will find they get a strange error about
the hard drive being full when they try to install Enternet. Right-click
the "M" in the system tray and untick all the macros.
They'll come back on once you reboot after the installation.
2.13 Are there any more FAQs for Enternet?
See the Enternet
Homepage.
2.14 Can Internet Connection Sharing work
with Enternet? If so, how?
Yes. See the Enternet installation guide.
3.0 RASPPPoE
Update: RASPPPoE is/was a software PPPoE client to connect
to ADSL. Routers with built-in PPPoE & PPPoA clients have
become the standard now but I'll leave this info here for historical
value.
3.1 Where do I get RASPPPoE?
3.2 How do I install RASPPPoE?
3.3 Are there any known problems with
RASPPPoE?
3.4 I get told that I don't have a dial
up adaptor installed. What gives?
3.5 I try to connect and it keeps telling
me the password is wrong.
1.1 Where do I get RASPPPoE?
From Robert
Schlabbach's Site.
1.2 How do I install RASPPPoE?
It comes with instructions but they're a little wordy. See the
RASPPPoE guide for a simpler walkthrough.
1.3 Are there any known problems with RASPPPoE?
If you get a warning about needing to update NDIS drivers be
sure to take heed. You'll save yourself some odd problems down
the track like it not accepting your password. The update can
be downloaded from Microsoft.
1.4 I get told that I don't have a dial
up adaptor installed. What gives?
Win98 & ME users will need to check in control panel >
network properties that it is installed.
If not, win98 users click on "add" and "adaptor"
select "Microsoft" from the list and choose dial up
adaptor. Then click OK until asked to reboot and do so.
ME users will need to click "Start" > "Settings"
> "Dial up Networking" and then click "make
new connection". Just enter bogus details (123456 for the
Phone No etc) and when you click "finish", you should
get a message saying that it needs to install the Microsoft Dial
Up Adaptor. Just click OK and you're laughing. You can then delete
the bogus Dial Up account if you wish.
1.5 I try to connect and it keeps telling
me the password is wrong.
This is most commonly a result of not putting the necessary
@bigpond after your username. Occasionally you may need
to ring technical support for them to issue a new password.
4.0 Networking with ADSL
4.1 Do I have to install a second network
card if I have a hub?
4.2 How do I share an ADSL connection
on a Network?
4.3 What's the easiest and cheapest way
to share ADSL on my PC Network?
4.4 How do I set up Microsoft Internet
Connection Sharing with ADSL?
4.5 How do I share ADSL on a Macintosh
Network?
4.6 How do I share ADSL on a Linux Network?
4.7 How do I share ADSL using NT4 Small
Business Server?
4.8 What settings should the client PCs
have?
4.9 The clients seem to be connecting
but nothing much is happening. What's the trick?
4.10 My pings go through the roof when
someone else on my Network is online at the same time. Is there
a fix?
4.11 Whenever I activate Internet connection
Sharing I can't get on-line. Why?
4.1 Do I have to install a second network
card if I have a hub?
ADSL uses Point to Point over Ethernet, not Ethernet,
so it is possible to get away a single NIC in the Server by plugging
the modem straight into a hub. You'll need a 10 or 10/100 hub
(It won't work in a 100 base hub) and plug it into the uplink
port. If you don't have an uplink port, or it's already used,
you'll need a crossover cable.
To explain this a bit more, if you look in your Network
properties, you'll see at least two adapters One is the actual
adaptor and the other is a virtual adaptor. With Enternet, it's
the NTS PPPoE Adaptor and with RASPPPoE it's the dial-up adaptor.
This virtual adaptor piggy backs off the actual adaptor to physically
function.
So when using ICS, we still have the prerequisite two adapters
necessary (one for local and one for Internet), and away it goes.
When using ADSL with two Network Cards, the TCP/IP protocol on
the Card plugged into the modem is not used, so I recommend putting
a dummy IP address there so that the computer stops looking for
one. Not doing this has had the effect of slowing down some older
computers, particularly when booting up.
Note: If you have a modem/Router unit, it will do all
of the Internet Sharing and security for you by simply plugging
it straight into your hub and configuring your PCs to see it.
4.2 How do I share an ADSL connection on
a Network?
There are three basic methods with various advantages and disadvantages.
1. Proxy Server. This involves setting up a PC to act
as a Gateway to the rest of the LAN using proxy software like
Wingate,
proxy plus,
AnalogX
proxy etc. There are dozens to choose from. See Practically
Networked for stacks of Free Proxy software. They range from
the small, simple and free AnalogX application to more advanced
ones with features like logging what everyone's been up to on
the net and various other rules and permissions.
2. Network Address Translation. Similar to set up as above
but different in how it works. Common NAT applications include
Microsoft's Internet Connection Sharing (built into all Windows
Operating Systems since 98 SE), Sygate and Winroute.
3. Routers. A router is fairly inexpensive and the ultimate
pain-free solution for sharing a Broadband Internet connection.
The beauty of these things is, you plug the modem into one side
of it and your LAN into the other and it takes care of all the
logging in to the ISP, sharing the connection to a Local Area
Network and securing you from Hackers. The Speed Touch Pro supplied
by Telstra is a Router with a built-in ADSL modem, and there are
many other similar units available.
See
the hardware page to find out
more about Routers.
4.3 What's the easiest and cheapest way
to share ADSL on my PC Network?
If you don't have a modem that also functions as a Router,
you'll need to do this with software. Most modems currently available
can also function as Routers so you've just got to plug it into
a hub or switch and configure your PCs to see it and away you'll
go.
If you need to do it with software, AnalogX
Proxy is a nice, small, simple and free and it comes with
all the installation instructions you should need, but there a
couple of traps. It opens a heap of ports, creating a security
risk, by default.
To work around this you'll need to take some precautions.
Right click the icon in the system tray and select "configure".
Switch off all ports except http.
Use only Hotmail in Outlook Express on the client PCs.
Note:
If you must use POP email on the clients, BlackIce
Defender is a necessity as it's the only firewall I have found
to give adequate protection in this scenario.
The current version has a bug that will not allow email sending
from the client PCs (apart from Hotmail).
4.4 How do I set up Microsoft Internet Connection
Sharing with ADSL?
Take your pick of Enternet or RASPPPoE.
4.5 How do I share ADSL on a Macintosh
Network?
I believe the simplest and most cost effective solution to sharing
an ADSL connection on a Mac network
would be to install a hardware router like the Airport
or one of the cheaper ones as mentioned on the
Hardware page.
Alternatively, if you're with BigPond and already have a hub,
you could plug the ADSL modem
into an uplink port and apply for extra usernames for each of
the machines that require simultaneous Internet connections. ($11.00
each/month)
There are also a variety of proxy-servers available that will
allow you to share a connection. Sustainable
softworks has a few good products worth checking out.
Also check out opendoor
for some recommended firewall products. (Thanks Syd)
If you have a windows server
with Mac clients, configuration
details are here.
See the MacBigPond
FAQ for more info about Macs with Broadband.
4.6 How do I share ADSL on a Linux Network?
See Practically
Networked for stacks of Free Proxy software.
Checkout the BigPond
Broadband.Linux newsgroup to talk to other ADSL Linux users.
Becsta
has written a step by step guide.
Paul
Hoadley has a FreeBSD and BigPond ADSL walk through.
See also Daemon
News.
4.7 How do I share ADSL using NT4 Small
Business Server?
If you've had a go at this operating system for use on BigPond,
you've probably discovered that it wasn't designed to work with
a Dynamic IP.
Never fear! All is not lost. I've managed to get this one working
on ADSL using my limited experience in this area. The ADSL software
will change the Network Properties automatically to the Dynamic
IP when it logs on to BigPond, so you can give it any old IP when
configuring.
Other than that, I fitted a second network card with a "dummy"
IP in a different IP range for the modem to plug into, and then
used the Internet wizard in the SBS console selecting the "using
a router" (even though it's not a router) option. (I set
the second NIC's dummy IP as the router address.)
Although this got things working, I am not overly confident that
it is the best way of doing it. I have since learnt that uninstalling
DHCP Server and manually assigning IPs to the client PCs is the
way to go. However, my opinion is that a Hardware router should
be used between the modem and the SBS server for proper security
and Internet connection. This OS is meant to be set up by Microsoft
certified personnel and my amateur dabblings are just for interest
sake.
See also a page from Jared with info on
Win2K Server and NAT.
4.8 What settings should the client PCs
have?
Take your pick of Enternet
or RASPPPoE.
If you have a Router, consult its manual for client PC settings.
4.9 The clients seem to be connecting but
nothing much is happening. What's the trick?
This is generally an MTU issue that I've covered on the Enternet
and RASPPPoE guides. XP users,
see the Enternet guide if you're
using XP's built-in PPPoE client. RASPPPoE is probably still a
better option with XP.
Alternatively it may be a misconfiguration if using static IPs
on the client PCs with ICS or a Router. See the
answer above.
4.10 My pings go through the roof when
someone else on my Network is online at the same time. Is there
a fix?
This generally happens if you're on a 256 kbs plan. Upgrading
to a 512 plan generally cures it, but there are occasional exceptions.
4.11 Whenever I activate Internet connection
Sharing I can't get on-line. Why?
This is a minor problem that happens due to a bug
in the Enternet software. See the Enternet
guide for the fix.
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