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How to configure a Linksys Router for BigPond Cable


Update (Aug '06): Telstra have announced that the Heartbeat system will be gradually retired over the next 9-12 months. See Whirlpool for more. While many people may still find the information on this page relevant for the time being, those who are switched over to the new system will find connecting now to be much the same as for Optus Cable subscribers. (No username & password required but Mac address can play a role. See tip on the heartbeat page.)
Note: Some people have reported getting regular dropouts after being changed over to the new system by still running a login client, so if you previously had a router working happily that now has a bad case of dropping out, this may be why.

  • Background
  • Instructions for Firmware with built-in Login Client
  • Alternate instructions using BPALogin
  • Setting up Windows 95, 98 or ME for the alternate BPALogin method
  • Setting up Windows 2000/XP for the alternate BPALogin method
  • Configuring the Router for Heartbeat pass-through with BPALogin

  • Background

    Linksys is one of the most popular Routers on the Marketplace today due to it's high performance, low price and support for MSN Messenger with File Sharing capability.
    Below is instructions for configuring PCs using both the firmware with the built-in login client, or the alternate method if the built-in login won't work or is unreliable. This workaround is fairly simple and the same technique and principles are applicable to any other Router not using a built-in login client.


    BigPond Cable Firmware Update

    Firmware versions which include built-in BigPond Cable login clients are available* for BEFSR41, BEFSX41, BEFVP41, BEFSW11S4, WRT54G & WRT54GS but support for Aussie users is a bit thin on the ground and it's not always easy to find them, although most versions are available on their International FTP site.
    There are a few versions for the BEFSR41 (1.42.7HB5, HB6 & 1.42.9HB1) and people report better success with one over the other for some reason I have yet to determine.

    * Warning: Check your Router version (usually written on the bottom) before you attempt to upload firmware. Hardware versions for many Linksys models change from time to time and if you upload a firmware version for the incorrect hardware version you might kill your Router. In most cases it will reject if do try to upload a wrong version, but if you do manage to get it uploaded and it won't boot up anymore, there is a recovery process as mentioned at practicallynetworked.com. If this fails it'll have to go back to Linksys under warranty to be repaired.
    Also, if you experience reliability problems with the most recent firmware version, try going back to an older version.

    Warning: If using the heartbeat signal WAN connection type, it is best to use the keep alive option but do not set it any lower than 30 secs. Setting this figure to zero will kill the Router by putting it in perpetual reboot mode which is unfixable!

    Instructions:-

  • First, it comes "zipped", so you'll need www.winzip.com installed.
  • Within the Zip, you'll find a "tftp.exe" and a ".bin" file.
  • Place both of these on your desktop and double click the tftp.exe.
  • Enter your Router's IP address (192.168.1.1 is the default)
  • Enter the Router's password (admin by default)
  • Browse to where the Bin is. (eg c:/documents and settings/user/desktop)
  • Click "Upgrade" and away it'll go..
  • Once installed, login to the router http://192.168.1.1 and select "Heartbeat Signal" as the WAN connection type.
  • Enter your Telstra username & password.
  • Set Login Server appropriate to your state.
  • Select the Keep Alive bit, with a Redial Period of 30secs. Not any less or you'll kill your Router!
  • Go to the Status Screen http://192.168.1.1/Status.htm and click connect.
  • If it won't connect, copy your Mac address from the Network card that used to connect to Telstra.
    See the glossary for how to find your Mac address
  • And copy it to the Mac Address Clone page in the Advanced section. http://192.168.1.1/wanMac.htm
  • And try connect again.
  • If still not successful and you've tried both firmware versions (BEFSR41), go and have a cuppa and check back on it in an hour or so. Perhaps even leave it overnight if you can.
  • Ensure that you do not have Launchpad or BPALogin running simultaneously when using the built-in login client or your connection will not be stable and time out every 5 - 7 minutes.


    Alternate instructions using BPALogin

    This is an alternate method for people who don't have success or experience reliability issues with the built-in login client, and necessitates that one PC has a static IP and is always on and running BPALogin, with a port forwarding rule for the Heartbeat in the Router's rules.
    Any reliability issues are generally caused by inconsistencies in Telstra's service and are not the fault of the Router manufacturer.
    See also the Heartbeat Page for more detailed, but general instructions for common problems when you're sure you've done everything right but it still won't go.

  • Download and install BPALogin from sourceforge (Just install it as a standard program. Don't bother with the service unless you particularly need it and would enjoy the challenge of installing it as such.)
  • Run it and click on "configure"
  • Enter your username and password
  • Set the port to 5050
  • Note: BPALogin is an alternate login client to the Telstra Launchpad. Don't bother trying this with Launchpad as it won't work*.
    For more about BPALogin, see the Cable FAQ Section.

    *Update: Telstra have released a new login client for BigPond Cable users, and this one is also suitable to use in this application. Unlike the old "Amicus Launchpad", this new one (termed "BigPond Broadband Cable Login") allows for specification of the port for the Heartbeat, can run as a Windows NT Service, will auto connect & reconnect with error logging, and integrates with the Usage Meter Toolbar.


    Setting up Windows 95, 98 or ME for the alternate BPALogin method

  • Go to your "Control Panel"
  • Choose "Network"
  • Choose the "Configuration" tab
  • Highlight the TCP/IP on the network card which is connected to the Router.
  • Click "Properties"
  • Choose the "IP Address" tab and give it a static IP of 192.168.1.100
  • Set the subnet mask to 255.255.255.0
  • Select the Gateway Tab, and specify a Gateway address of 192.168.1.1
  • Select the DNS Tab, and tick Enable DNS
  • Give it a host name (Can be anything. I usually use "host")
  • Enter DNS Server Search Order IP addresses appropriate to your state. See the DNS Page.
  • Enter the DNS Suffix appropriate to your state.
  • You can either leave the other PCs with automatic settings (recommended) or set them up exactly the same as above, except with incremental IP addresses of 192.168.1.101, 192.168.1.102 etc. Don't give two of them the same number or they'll conflict and won't function on the Network.
    The DNS Suffix will still be necessary for all PCs whether they have Static or Dynamic IP addresses if they need to send email through Telstra's mail server or need access to BigPond Account Management and usage statistics.


    Setting up Windows 2000/XP for the alternate BPALogin method

  • Go to your "Control Panel"
  • Choose Network & Dial-Up Connections
  • Right-click the network card which is connected to your LAN.
  • Click "Properties"
  • Give it a static IP of 192.168.1.100
  • Set the subnet mask to 255.255.255.0
  • Set the Default Gateway to 192.168.1.1
  • Set the DNS Server Addresses appropriate to your state. See the DNS Page.
  • Click "Advanced, and go to the DNS tab.
  • Set the DNS Suffix appropriate to your state.
  • You can either leave the other PCs with automatic settings (recommended) or set them up exactly the same as above, except with incremental IP addresses of 192.168.1.101, 192.168.1.102 etc. Don't give two of them the same number or they'll conflict and won't function on the Network.
    The DNS Suffix will still be necessary for all PCs whether they have Static or Dynamic IP addresses if they need to send email through Telstra's mail server or need access to BigPond Account Management and usage statistics.


    Configuring the Router for the alternate BPALogin method

  • Login to your Router on http://192.168.1.1
  • In the setup screen, choose Obtain Ip automatically from the pull down menu and leave everything else as you see it.
  • On the DHCP Menu, set the starting DHCP IP address to 192.168.1.2 with the appropriate number of PCs you wish to get IP addresses automatically on your Network. If they're all manually specified with static IPs, or you have another DHCP server on your Network, you can turn off the Router's DHCP Server function.
  • Go to the Advanced Section
  • Choose the forwarding menu
  • Set port range 5050 to 5050
  • Tick TCP & UDP
  • Set IP as 192.168.1.100
  • That's it!
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